FAQ for Organization
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  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIM(s)
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      • 5. Assign the plan to SIM(s)
    • Optional settings
      • 1. Account Settings
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  • e-SIM Store
    • Upload SIMs
    • eSIM Purchase & Activation
    • eSIM Store Activation
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  • 1. Registered End User (purchase on the Platform)
  • NEW User (purchase on the eStore)
  1. e-SIM Store

eSIM Purchase & Activation

PreviousUpload SIMsNexteSIM Store Activation

Last updated 12 days ago

1. Registered End User (purchase on the Platform)

  1. Go to the eSIM Store from the menu on the left.

  2. Use the search bar to find the country or countries you need.

  1. Click on the plan/package you’d like to purchase.

  1. Review the package details in the popup window. Click "Buy Now."

  1. Select your preferred payment method.

  2. Click "Checkout."

  1. Review the payment details in the Payment Confirmation popup. Click "Pay."

  1. If the payment is successful, a Thank You page will appear.

  1. Click “Install eSIM” on the Thank You page, or go to the SIMs section from the left-hand menu to find your eSIM.

  1. Click "Details" next to your eSIM.

  1. Find the "Install eSIM" section and click "More Info."

  1. Follow the steps shown to activate your eSIM.


NEW User (purchase on the eStore)

  1. On the main page of the eSIM Store, use the search bar to select the appropriate country or countries.

  1. Click on the plan you'd like to purchase.

  1. Review the details in the popup window. Click "Buy Now."

  1. Enter your email and click "Send Email Verification."

  1. Check your inbox for the 6-digit verification code and enter it. Then click "Verify."

  1. Set up your account by entering your first and last name. and click "Continue."

  • If you're creating a business account, check the box "Set up a business account."

  1. Create a password. Then click "Continue."

  • To increase security, you can enable Multi-Factor Authentication (MFA) by checking the corresponding box.

  1. Enter your billing address and click "Complete."

  • Please make sure to check the box confirming that you agree to the Terms of Use and the Privacy & Cookies Policy.

  1. Select your preferred payment method. Click "Complete."

  1. Proceed with the payment. (For example: Stripe)

  1. If the payment is successful, a Thank You page will appear.

  2. On the Thank You page, click "Install eSIM" to begin the activation process.