> For the complete documentation index, see [llms.txt](https://faq.droam.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.droam.com/e-sim-store/esim-purchase-and-activation.md).

# eSIM Purchase & Activation

### <mark style="color:green;">**1. Registered End User**</mark> <sup>(purchase on the Platform)</sup>

1. Go to the **eSIM Store** from the menu on the left.
2. Use the **search bar** to find the country or countries you need.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FzzApS8EM1fJhNoK9ZQK6%2FFind%20eSIM.png?alt=media&amp;token=23831429-5224-4c5a-a694-45bda4e96e4c" alt="" width="563"><figcaption></figcaption></figure></div>

3. Click on the **plan/package** you’d like to purchase.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FTfj5Td2vWjt3vDh6W0Gr%2Fplan%20for%20eSIM.png?alt=media&amp;token=b5572c0e-3a32-4566-94e7-bbcfd66e5c79" alt="" width="563"><figcaption></figcaption></figure></div>

4. Review the package details in the popup window. Click **"Buy Now."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FqZHRlZzxlDOBOm8mRJ2I%2Fpopup%20window.png?alt=media&amp;token=95476b5c-05b1-411d-8b01-e5d178cad783" alt="" width="563"><figcaption></figcaption></figure></div>

5. Select your **preferred payment method.**
6. Click **"Checkout."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FVPOKPbrBeNemlmNq0PVr%2FPayment.png?alt=media&amp;token=40777081-eece-4a8c-b8b4-b92efa8d4567" alt="" width="563"><figcaption></figcaption></figure></div>

7. Review the payment details in the **Payment Confirmation** popup. Click **"Pay."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FgOW25pCUhkuB9A18zFiQ%2FPayment%20Confirmation.png?alt=media&amp;token=a6217ee7-15a7-4e5c-92d4-f9f9ceb0f851" alt="" width="563"><figcaption></figcaption></figure></div>

8. If the payment is successful, a **Thank You** page will appear.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FHfqDhTkAEpL4iFqoun5b%2FThank%20you%20page.png?alt=media&amp;token=1aca71c5-dd7c-4e90-8f43-890bc1002518" alt="" width="563"><figcaption></figcaption></figure></div>

9. Click “Install eSIM” on the Thank You page, or go to the SIMs section from the left-hand menu to find your eSIM.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FLubPwiuy6KsAhNC3xEqd%2FSIM%20.png?alt=media&amp;token=a0a9ac2e-4c1b-4923-b8b4-16639a49e222" alt="" width="563"><figcaption></figcaption></figure></div>

10. Click **"Details"** next to your eSIM.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FzkfLiyPBkdTqK4TCn74u%2FSIM%20Details.png?alt=media&amp;token=efb11481-acc2-45e6-9ce5-12eb38867b42" alt="" width="563"><figcaption></figcaption></figure></div>

11. Find the **"Install eSIM"** section and click **"More Info."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FlaPAiDFDQdoRBVL5KAKf%2FQR%20-%20Install%20eSIM.png?alt=media&amp;token=58225f8e-0baa-4acb-bcfb-e9f85ff5c46f" alt="" width="563"><figcaption></figcaption></figure></div>

12. Follow the steps shown to activate your eSIM.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FPxmdMUD0IfydTzqMRGI3%2FInstallation%20Instructions.png?alt=media&amp;token=220896d5-a927-4ef1-8c14-ac96e23ccff7" alt="" width="563"><figcaption></figcaption></figure></div>

***

### <mark style="color:green;">NEW User</mark> <sup>(purchase on the eStore)</sup>

1. On the main page of the **eSIM Store**, use the **search** bar to select the appropriate country or countries.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FwqH0mhAkYfAggqM7kets%2FESTORE.png?alt=media&amp;token=979b5c12-9e6f-4e4a-a138-0d6d90f34c95" alt="" width="563"><figcaption></figcaption></figure></div>

2. Click on the **plan** you'd like to purchase.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FIrGR8bFHnFKPYjQ1KSqs%2FPLAN%20BUY.png?alt=media&amp;token=7b3727be-e457-4ff6-8a1d-12d281bdcce1" alt="" width="563"><figcaption></figcaption></figure></div>

3. Review the details in the popup window. Click **"Buy Now."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2F3lEg2U6k00CZr45PQgv2%2FPlan%20Details.png?alt=media&amp;token=265e8940-6c21-4d28-be33-3dec9c4e27d7" alt="" width="563"><figcaption></figcaption></figure></div>

4. Enter your email and click **"Send Email Verification."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FFbFfHdnpC7xnqEjLksGj%2FEmail.png?alt=media&amp;token=ba876211-3439-4c32-b513-c43bd52b2eef" alt="" width="563"><figcaption></figcaption></figure></div>

5. Check your inbox for the 6-digit verification code and enter it. Then click **"Verify."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FtLHYxqa2L1WS1pqoGEXm%2FVerif%20Code.png?alt=media&amp;token=b80530db-59aa-4d06-9679-ff60de25b1c3" alt="" width="563"><figcaption></figcaption></figure></div>

6. Set up your account by entering your **first and last name.** and click **"Continue."**

* If you're creating a business account, check the box **"Set up a business account."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FGiOpUG929kvtxrEfAYWw%2FACC%20set%20up.png?alt=media&amp;token=1764f6fe-fa07-4823-b4c2-cd5d11f150eb" alt="" width="563"><figcaption></figcaption></figure></div>

7. Create a password. Then click **"Continue."**

* To increase security, you can enable Multi-Factor Authentication (MFA) by checking the corresponding box.&#x20;

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FB2QCLwzFfMr05e0yM8oF%2FCreate%20pass.png?alt=media&amp;token=1a917612-598e-4caf-9a61-413e4407f0ad" alt="" width="563"><figcaption></figcaption></figure></div>

8. Enter your **billing address** and click **"Complete."**

* Please make sure to check the box confirming that you agree to the **Terms of Use and the Privacy & Cookies Policy.**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2Fh9QOvkDSSYNslQi6vnjF%2FComplete%20registr.png?alt=media&amp;token=8e895df4-de55-4de9-8892-5e1300a8129e" alt="" width="563"><figcaption></figcaption></figure></div>

9. Select your **preferred payment method.** Click **"Complete."**

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FFAeckjerzFLgbWJUifjY%2FSelect%20a%20payment%20method.png?alt=media&amp;token=9055d553-d049-435a-9009-dcd36108f027" alt="" width="563"><figcaption></figcaption></figure></div>

9. Proceed with the payment. (For example: Stripe)

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FkA6s77SAwn6FupXQZ010%2FProceed%20with%20Payment.png?alt=media&amp;token=9b60052e-9ce0-4a73-bb18-5bbeb20737c3" alt="" width="563"><figcaption></figcaption></figure></div>

11. If the payment is successful, a **Thank You** page will appear.
12. On the Thank You page, click **"Install eSIM"** to begin the activation process.

<div data-full-width="true"><figure><img src="https://2408445593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxYJmxgUa2SDfD4byrJY1%2Fuploads%2FFiDbwtUBEoA37AjVhoub%2FESTORE%20Thank%20yo%20Page.png?alt=media&amp;token=20c8defd-d033-4aeb-890e-0cfa3564f7aa" alt="" width="563"><figcaption></figcaption></figure></div>
