# eSIM Purchase & Activation
### **1. Registered End User** (purchase on the Platform)
1. Go to the **eSIM Store** from the menu on the left.
2. Use the **search bar** to find the country or countries you need.
3. Click on the **plan/package** you’d like to purchase.
4. Review the package details in the popup window. Click **"Buy Now."**
5. Select your **preferred payment method.**
6. Click **"Checkout."**
7. Review the payment details in the **Payment Confirmation** popup. Click **"Pay."**
8. If the payment is successful, a **Thank You** page will appear.
9. Click “Install eSIM” on the Thank You page, or go to the SIMs section from the left-hand menu to find your eSIM.
10. Click **"Details"** next to your eSIM.
11. Find the **"Install eSIM"** section and click **"More Info."**
12. Follow the steps shown to activate your eSIM.
***
### NEW User (purchase on the eStore)
1. On the main page of the **eSIM Store**, use the **search** bar to select the appropriate country or countries.
2. Click on the **plan** you'd like to purchase.
3. Review the details in the popup window. Click **"Buy Now."**
4. Enter your email and click **"Send Email Verification."**
5. Check your inbox for the 6-digit verification code and enter it. Then click **"Verify."**
6. Set up your account by entering your **first and last name.** and click **"Continue."**
* If you're creating a business account, check the box **"Set up a business account."**
7. Create a password. Then click **"Continue."**
* To increase security, you can enable Multi-Factor Authentication (MFA) by checking the corresponding box.
8. Enter your **billing address** and click **"Complete."**
* Please make sure to check the box confirming that you agree to the **Terms of Use and the Privacy & Cookies Policy.**
9. Select your **preferred payment method.** Click **"Complete."**
9. Proceed with the payment. (For example: Stripe)
11. If the payment is successful, a **Thank You** page will appear.
12. On the Thank You page, click **"Install eSIM"** to begin the activation process.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://faq.droam.com/e-sim-store/esim-purchase-and-activation.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.