# Q\&A

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<summary>Why can't I add SIM Card to the eSIM store?</summary>

You are unable to add a SIM card to the eSIM store due to the following reasons:

* The necessary integration for the SIM is missing.
* The SIM card is not an eSIM. Only eSIMs can be added to the eSIM store, so please ensure you are adding an eSIM and not a regular SIM card

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