FAQ for Organization
  • Welcome
  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIM(s)
      • 4. Create Plan(s)
      • 5. Assign the plan to SIM(s)
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoice Integration
      • 5. Create Pools
      • 6. Invite Staff
      • 7. Customize Columns
      • 8. Notifications
      • 9. Communication
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    • Satellite
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      • Prepaid
      • Subscription
      • PAYGO
    • Companies
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    • Automation - Rules
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    • Wallet
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      • Terms used
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        • Date Time Model
        • Rule Model
        • Payment Model
        • Credit Card Model
      • Webhook Payload Types
        • Technical Payloads
        • Event Payloads
          • Company Events
          • Company Staff Events
          • End User Events
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        • Rule Payloads
          • SIM Card Rule Payloads
          • SIM Pools Payloads
          • Wallet Payloads
  • e-SIM Store
    • Upload SIMs
    • eSIM Purchase & Activation
    • eSIM Store Activation
    • Q&A
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PAYGO

PAYGO is a real-time product that charges users for data on a per-megabyte basis. While it operates similarly to pay-per-megabyte systems, it provides advanced features and supports seamless integrations.

Operators can set prices not only for total data usage but also specifically for different countries.

If the operator supplies country-specific information or imposes restrictions in certain regions, corresponding pricing can be established.

  • Purpose: A real-time prepaid product that charges users based on data usage (per MB/GB). Requires a positive balance in the Wallet to remain active.

  • Validity Period: 1 calendar month and continues as long as the balance stays positive.

  • Payment Terms: Payment within the Wallet

  • Payment Type: Transactions via Stripe or Invoice

  • Overage: No — service stops when balance reaches zero

  • Activation Fee (one time): No

  • Re-fill: Yes, you can refill with varying balances, each associated with a different price.

  • Auto refill with wallet: Yes. For Company

  • Manual Refill with wallet: Yes. For Organization

  • Prorate: No

  • MRC: Yes, applied from either the first usage or the assignment date.

  • Billing start date: The count starts from the first usage date

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Last updated 21 days ago