FAQ for Organization
  • Welcome
  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIM(s)
      • 4. Create Plan(s)
      • 5. Assign the plan to SIM(s)
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoice Integration
      • 5. Create Pools
      • 6. Invite Staff
      • 7. Customize Columns
      • 8. Notifications
      • 9. Communication
  • Menu
    • Roles on the platform
    • SIMs
      • SIM Statuses
      • General Terms
      • Key Features
      • Q&A
    • Satellite
      • Terminal Statuses
      • Upload Terminals
    • Pools
    • Plans
      • Prepaid
      • Subscription
      • PAYGO
    • Companies
    • End Users
    • Automation - Rules
    • Transactions
    • Wallet
    • Webhooks
      • Terms used
      • Endpoint validation
      • Authentication
      • Webhook Payload Models
        • Account Model
        • End User Model
        • Account Address Model
        • Wallet Model
        • Plan Model
        • Pool Model
        • SIM Card Model
        • Status Model
        • User Model
        • Prepaid Refill Model
        • Date Time Model
        • Rule Model
        • Payment Model
        • Credit Card Model
      • Webhook Payload Types
        • Technical Payloads
        • Event Payloads
          • Company Events
          • Company Staff Events
          • End User Events
          • SIM Card Events
          • Payment Payloads
        • Rule Payloads
          • SIM Card Rule Payloads
          • SIM Pools Payloads
          • Wallet Payloads
  • e-SIM Store
    • Upload SIMs
    • eSIM Purchase & Activation
    • eSIM Store Activation
    • Q&A
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  2. SIMs

General Terms

General terms in the SIMs section:

  • ICCID - The unique identifier for each SIM card. For eSIMs, the number is displayed along with a QR code, making it easy to distinguish between physical SIMs and eSIMs.

  • In session:

    • Yes - the SIM is currently online and in use.

    • No - the SIM is currently offline and not in use.

    • N/A - the status of the SIM is undetermined because the integration does not support it.

  • Operator - The mobile network provider associated with the SIM, such as Telefonica, Vodafone UK, HOT Mobile, Odido, Orange France, Partner, Plus, WWS.

  • Plan - Shows the name of the current plan, which is automatically generated but can be customized if needed

  • Company - Company name to which the SIM card is assigned.

  • End User - The email address of the end user linked to the SIM.

  • Data left (MB) - Remaining data allowance for the SIM.

  • Days left - The remaining days before the plan or SIM expires.

  • This month (MB) - Data usage for the current month.

  • Note - A field for any additional notes or comments.

  • Rules - Customizable rules applied to the SIM

  • Labels - Customizable labels for organizing SIMs.

  • SIM type - Indicates whether the SIM is Prepaid, Subscription, or PAYGO.

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Last updated 21 days ago