FAQ for Organization
  • Welcome
  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIM(s)
      • 4. Create Plan(s)
      • 5. Assign the plan to SIM(s)
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoice Integration
      • 5. Create Pools
      • 6. Invite Staff
      • 7. Customize Columns
      • 8. Notifications
      • 9. Communication
  • Menu
    • Roles on the platform
    • SIMs
      • SIM Statuses
      • General Terms
      • Key Features
      • Q&A
    • Satellite
      • Terminal Statuses
      • Upload Terminals
    • Pools
    • Plans
      • Prepaid
      • Subscription
      • PAYGO
    • Companies
    • End Users
    • Automation - Rules
    • Transactions
    • Wallet
    • Webhooks
      • Terms used
      • Endpoint validation
      • Authentication
      • Webhook Payload Models
        • Account Model
        • End User Model
        • Account Address Model
        • Wallet Model
        • Plan Model
        • Pool Model
        • SIM Card Model
        • Status Model
        • User Model
        • Prepaid Refill Model
        • Date Time Model
        • Rule Model
        • Payment Model
        • Credit Card Model
      • Webhook Payload Types
        • Technical Payloads
        • Event Payloads
          • Company Events
          • Company Staff Events
          • End User Events
          • SIM Card Events
          • Payment Payloads
        • Rule Payloads
          • SIM Card Rule Payloads
          • SIM Pools Payloads
          • Wallet Payloads
  • e-SIM Store
    • Upload SIMs
    • eSIM Purchase & Activation
    • eSIM Store Activation
    • Q&A
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SIM Statuses

SIM Statuses:

  1. Not available – No integration.

  2. Pending – Being checked by the integrator because it was just added to the platform, or operations are being performed on it.

  3. Invalid – Something went wrong with the integration.

  4. Available - Terminal is functional and available for next steps (e.g., linking to Company, Plan).

  5. Active – Operating in normal mode - stored for record-keeping or historical reference.

  6. Suspended – Manually or systemically suspended (e.g., expired).

  7. Archived – The terminal is no longer in use.

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Last updated 6 days ago