Telemetry

The Telemetry page provides an interactive view to monitor and manage terminals, with a list, filters, and a map showing device locations and status.

General View

  1. Search Bar

  • Located at the top-left of the page.

  • Allows users to quickly search for a specific terminal or SIM by ID or name.


  1. Filter Panel

  • Provides advanced filtering options to narrow down the displayed terminals.

  • Available filters include:

    • Alert: Filter devices by current alerts or notifications.

    • Connection: Filter based on network connection status.

    • Company: Filter devices associated with a specific company.

    • Throttle: Filter by data usage limits or throttling status.

  • Buttons:

    • Clear All: Reset all applied filters.

    • Submit: Apply the selected filters.


  1. Terminal List

  • Displayed on the left side of the page.

  • Shows all terminals matching the current search or filter criteria.

  • Each Terminal entry includes:

    • Terminal ID: Unique identifier for each terminal or SIM.

    • Status Indicator: Online (green dot) or offline (gray dot).

    • Alert Count Badge: Numeric badge indicating the number of active alerts for the device.


  1. Map View

  • Located on the right side of the page.

  • Provides a geographic overview of all devices.

  • Key features:

    • Device Status Markers: Green for online, gray for offline.

    • Hexagonal Clusters: Indicate regions with multiple devices for simplified visualization.

    • Interactive map with zoom and pan capabilities to focus on specific regions.


  1. Sync Button

  • Allows users to refresh the displayed data to ensure up-to-date terminal statuses and locations.


Telemetry Details

The page is divided into several sections: Alerts, General, a location map, and a set of telemetry charts.

  1. Go to the Satellite page

  2. Click on the terminal to view its telemetry details

  3. Open the Telemetry tab


  1. Alerts Section

  • Shows active warnings or system issues related to the terminal.

  • If no alerts are present, the interface displays: “You don’t have any alerts.”


3. General Section

Provides essential information about the terminal’s connectivity:

  • Connection: Online / Offline

  • Last updated: Timestamp of the latest telemetry received

  • Location: A map showing the approximate position of the terminal


4. Time Range Selector

Above the charts, users can choose the time interval for displayed telemetry:

  • 15 minutes

  • 3 hours

  • 1 day

  • 7 days

  • 30 days

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Changing the interval updates all charts simultaneously.

  1. Data Export

A Download button located above the charts allows users to export telemetry data for offline analysis or reporting.


Telemetry Charts

1. Downlink (Kbps)

Displays the terminal’s data-receive average download speed from the satellite:

  • Min — Minimum value during the selected period

  • Max — Maximum value

  • Last — Most recent value

  • The chart visualizes the fluctuation of downlink speeds over time.

2. Uplink (Kbps)

Shows the data transmission average download speed to the satellite:

  • Contains the same metrics as Downlink

  • The chart reflects uplink performance trends

3. Latency (ms)

Average latency measured to the Starlink point of presence:

  • Min, Max, Last

  • The chart shows variation in latency over time.

4. Ping Drop Rate (%)

Indicates the percentage of pings that are dropped:

  • A healthy connection typically shows 0%

  • The chart displays packet-loss occurrences within the selected timeframe

5. Signal Quality (%)

Represents the quality of the received signal:

  • Ranges from 0–100%

  • Visualizes overall link stability

6. Obstruction (%)

Shows the percentage of time the terminal’s view of the satellite was obstructed:

  • Very low values (e.g., 0.005%) indicate minimal interference

  • Useful for diagnosing signal blockages from trees, buildings, etc.


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