> For the complete documentation index, see [llms.txt](https://faq.droam.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.droam.com/onboarding-guide.md).

# Onboarding Guide

- [Mandatory settings](https://faq.droam.com/onboarding-guide/mandatory-settings.md)
- [1. Integrate your Telecoms](https://faq.droam.com/onboarding-guide/mandatory-settings/1.-integrate-your-telecoms.md)
- [2. Create Company](https://faq.droam.com/onboarding-guide/mandatory-settings/2.-create-company.md)
- [3.  Upload your SIM(s)](https://faq.droam.com/onboarding-guide/mandatory-settings/3.-upload-your-sim-s.md)
- [4. Create Plan(s)](https://faq.droam.com/onboarding-guide/mandatory-settings/4.-create-plan-s.md)
- [5. Assign the plan to SIM(s)](https://faq.droam.com/onboarding-guide/mandatory-settings/5.-assign-the-plan-to-sim-s.md): “Create your product” means that you need to assign a plan or a pool and a company for the SIM(s) that were uploaded as new SIM(s).
- [Optional settings](https://faq.droam.com/onboarding-guide/optional-settings.md)
- [1. Account Settings](https://faq.droam.com/onboarding-guide/optional-settings/1.-account-settings.md): For invoices and VAT collection, all this information is required to calculate the correct VAT and ensure everything is reflected in the invoicing file
- [2. User Profile](https://faq.droam.com/onboarding-guide/optional-settings/2.-user-profile.md): For the security of the account
- [3. PSP Integration](https://faq.droam.com/onboarding-guide/optional-settings/3.-psp-integration.md): PSP - (Payment Service Provider) - This integration handles payment processing for the following actions: 1) Refilling your account;  2) Purchasing an eSIM from the eStore;  3) Refilling your wallet.
- [4. Invoice Integration](https://faq.droam.com/onboarding-guide/optional-settings/4.-invoice-integration.md): To create Invoices in your Invoicing Software Platform
- [5. Create Pools](https://faq.droam.com/onboarding-guide/optional-settings/5.-create-pools.md)
- [6. Invite Staff](https://faq.droam.com/onboarding-guide/optional-settings/6.-invite-staff.md)
- [7. Customize Columns](https://faq.droam.com/onboarding-guide/optional-settings/7.-customize-columns.md)
- [8. Notifications](https://faq.droam.com/onboarding-guide/optional-settings/8.-notifications.md)
- [9. Communication](https://faq.droam.com/onboarding-guide/optional-settings/9.-communication.md)


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