9. Communication

On this page, you, as an organization, can set up direct links to make it easier for your customers to connect with you.

Here’s what you can do:

1. Contact Us

  • Add a link to your external contact page.

  • Once you set it up, your customers will see a new menu item that takes them directly to this link.

  • You can easily replace or remove the link whenever needed.

2. Report an Issue

  • Provide a link where your customers can report any issues.

  • This could be a Google Form, a page on your website that sends requests to your email, or any other platform you prefer.

  • After you set it up, your customers will see a new menu item directing them to this link.

  • You’re free to change or delete the link at any time.

3. Order New SIM

  • Add a link where customers can request a new SIM card.

  • Once added, your customers will see a menu item that points them to this link.

  • You can update or remove this link whenever you want.


4. Google Tag Manager (GTM)

Step 1: Sign up for Google Tag Manager

Step 2: Create a Container

Step 3: Add a Script to the Container

  • In the container dashboard, click Add a new tag.

  • Choose the tag type you want to use (e.g., Reamaze).

  • Save the tag

Step 4: Get the Container ID

  • On the container dashboard, copy the GTM-XXXXXX ID.

Step 5: Add the Container ID to the Platform

  • Go to your account settings on the platform.

  • Navigate to CommunicationGTM tab.

  • Paste the GTM container ID.

  • Save the settings.

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