VAT

You can set a default VAT percentage to apply to all external transactions, with the flexibility to customize it for individual customers as needed.

To update a customer's VAT percentage:

  1. Navigate to the Companies or End Users tab in the main Menu.

  2. Select the relevant company/customer

  3. In the General tab, navigate to Billing Details and click Edit.

  1. Adjust the VAT percentage under Billing Details, or specify it when creating a new company.

Important

  • VAT is calculated and added to the amount being refilled.

    • For example, when a client refills a wallet, VAT is applied based on the set percentage.

  • If VAT is set to 0%, VAT will not be collected on any transaction or refill, and the system will not apply VAT to platform prices.

    • For example, If the default VAT is 0%, prices will be shown without VAT, and no VAT will be charged on transactions.

VAT Application on Platform Prices

  • By default, all platform prices are displayed excluding VAT.

  • Once VAT is configured in the organization settings, it is automatically applied to platform prices unless a different VAT percentage is specified for a specific company.

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