FAQ for Organization
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  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIMs
      • 4. Create Plans
      • 5. Assign plans to the SIM cards
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoicing Software Integration
      • 5. Create Pools
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      • 7. Customize Columns
  • e-SIM Store
    • Activating the eSIM Store
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  1. Onboarding Guide
  2. Mandatory settings

1. Integrate your Telecoms

PreviousMandatory settingsNext2. Create Company

Last updated 3 months ago

Complete the following steps:

  1. Go to Settings.

  2. Select "Operators."

  3. The "Operator" tab will appear —> click the plus (+) button on the right.

  4. A page will open where you can choose the operator from the drop-down list.

  5. Once you've selected the operator, depending on the integration type, you'll need to fill in the details.

  • Option 1 – You don't have integration with the Operator

This means you can add and manage SIMs, but you won’t be able to access real-time data usage information.

If an operator is not on the list please provide us with the API documentation and credentials for integration.

Timeline: That can take us up to 2 weeks to integrate

  • Option 2 – There is integration with the Operator

You’ll need to select it from the drop-down list. For the integration, the following credentials are required:

  • license key

  • API prefix or login and password

  • etc

Credentials can vary based on the integration. For some, a CERT file might be needed, or other information could be required.