> For the complete documentation index, see [llms.txt](https://faq.droam.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.droam.com/onboarding-guide/mandatory-settings/1.-integrate-your-telecoms.md).

# 1. Integrate your Telecoms

### <mark style="background-color:blue;">**Complete the following steps:**</mark>

1. Go to Settings.

<div data-full-width="true"><figure><img src="/files/CYUuGISRgLS998tYgH0v" alt="" width="563"><figcaption></figcaption></figure></div>

2. Select "Operators."

<div data-full-width="true"><figure><img src="/files/xd0hk3NyvG0kr7E7qEuT" alt="" width="563"><figcaption></figcaption></figure></div>

3. The "Operator" page will open —> click the plus (+) button on the right.

<div data-full-width="true"><figure><img src="/files/HWgIJmIqlOzdAoXtQzEt" alt="" width="563"><figcaption></figcaption></figure></div>

4. A page will open where you can choose the operator from the drop-down list.

<div data-full-width="true"><figure><img src="/files/hkhn7qK1cJtkAm0NvYnv" alt="" width="563"><figcaption></figcaption></figure></div>

5. Once you've selected the operator, depending on the integration type, you'll need to fill in the details.

6. Note that you, as an Organization, have the option to use the **Nickname** field for operators.

{% hint style="info" %}
**A Nickname** is an optional alternative name that your Companies and End Users will see instead of the main operator name.&#x20;

* If you fill it in, the system will display this nickname in the interface&#x20;
* If left empty, the main operator name will be shown.
  {% endhint %}

<div data-full-width="true"><figure><img src="/files/t5jwBMq9UN5W7rB4XKcj" alt="" width="563"><figcaption></figcaption></figure></div>

* To change the nickname, click on the field in the edit form.
* Enter the new nickname and save changes.

Here’s how it appears at the Company level:

<div data-full-width="true"><figure><img src="/files/0jajam0atlcYN5YRxJoa" alt="" width="563"><figcaption></figcaption></figure></div>

***

### <mark style="background-color:purple;">Couldn't find the right operator after checking the whole list?</mark>

* <mark style="background-color:yellow;">**Option 1**</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">–</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">**You don't have integration with the Operator**</mark>

This means you can add and manage SIMs, but you won’t be able to access real-time data usage information.

<figure><img src="/files/n5ycESjOVfFTtsTM3L3h" alt=""><figcaption></figcaption></figure>

<br>

<mark style="background-color:yellow;">**Option 2**</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">–</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">**There is an integration with the operator you would like to add.**</mark>

For the integration, the following credentials are required:

* API Documentation
* License key&#x20;
* API prefix or login, and password
* etc&#x20;

{% hint style="warning" %}
Credentials can vary based on the integration. For some, a CERT file might be needed, or other information could be required.
{% endhint %}

{% hint style="warning" %}
If an operator is not on the list, please provide us with the API documentation and credentials for integration.&#x20;

Timeline: That can take us up to 2 weeks to integrate
{% endhint %}