FAQ for Organization
  • Welcome
  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIM(s)
      • 4. Create Plan(s)
      • 5. Assign the plan to SIM(s)
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoice Integration
      • 5. Create Pools
      • 6. Invite Staff
      • 7. Customize Columns
      • 8. Notifications
      • 9. Communication
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      • Upload Terminals
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      • Prepaid
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      • Webhook Payload Types
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  • e-SIM Store
    • Upload SIMs
    • eSIM Purchase & Activation
    • eSIM Store Activation
    • Q&A
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  1. Onboarding Guide
  2. Mandatory settings

3. Upload your SIM(s)

Previous2. Create CompanyNext4. Create Plan(s)

Last updated 17 days ago

Complete the following steps:

  1. From the side menu on the left, select 'SIMs'

  2. Then, press the “plus” button on your right

  1. A wizard will appear. Choose the Operator from the list (obligatory) and the Company these SIM(s) belong to (Optional)

  2. You can add SIMs (ICCID) manually through a comma or by uploading an XLSX file (choose the preferred option)

IMPORTANT!

Before adding/uploading SIMs, please check with your operator if they are active. Sometimes you need to activate SIM(s) with the operator first.

“” status means that the SIM is active but has never generated any traffic.

More detailed information about SIM types you may find here:

https://faq.droam.com/menu/publish-your-docs
Activation ready