Notifications

Our platform provides a few types of notifications, allowing you to stay informed about key updates and service changes. Here's how they work for different service types and how you can customize them to fit your needs.

Type	Levels	Description
Notifications	Organizations Companies End Users	Automatic alerts are sent to end users or companies. They can be categorized as mandatory and optional
Webhook Notifications	Organizations Companies End Users	Automatically send real-time updates to your system through webhooks. This allows seamless integration with your internal processes.

1. Prepaid Services Notifications

For Prepaid services, end users will receive reminders when their balance is about to expire:

• 10 days remaining: "You have 10 days left, and your balance will expire."

• 5 days remaining: "You have 5 days left, and your balance will expire."

These notifications help end users avoid service interruptions by giving them enough time to top up their accounts.

2. Subscription and PAYGO Services

For subscription and PAYGO (pay-as-you-go) services, you can choose where notifications are sent:

• Set a default email where notifications will always be delivered.

• Send notifications to specific emails within the company.

• Use the end user’s email if needed.

This ensures that both internal teams and customers are informed at the right time.