FAQ for Organization
  • Welcome
  • Menu
    • Roles on the platform
    • SIMs
    • Pools
    • Plans
    • Companies
    • End Users
    • Automation
    • Transactions
    • Webhooks
      • Terms used
      • Endpoint validation
      • Authentication
      • Webhook Payload Models
        • Account Model
        • End User Model
        • Account Address Model
        • Wallet Model
        • Plan Model
        • Pool Model
        • SIM Card Model
        • Status Model
        • User Model
        • Prepaid Refill Model
        • Date Time Model
        • Rule Model
        • Payment Model
        • Credit Card Model
      • Webhook Payload Types
        • Technical Payloads
        • Event Payloads
          • Company Events
          • Company Staff Events
          • End User Events
          • SIM Card Events
          • Payment Payloads
        • Rule Payloads
          • SIM Card Rule Payloads
          • SIM Pools Payloads
          • Wallet Payloads
    • Settings
      • Account Settings
      • Company Staff
      • Operators
      • Rules
      • Notifications
      • Billing Integrations
      • VAT
      • Communication
      • Self-SIM Activation
      • Custom Link(s)
    • Wallet
  • Onboarding Guide
    • Mandatory settings
      • 1. Integrate your Telecoms
      • 2. Create Company
      • 3. Upload your SIMs
      • 4. Create Plans
      • 5. Assign plans to the SIM cards
    • Optional settings
      • 1. Account Settings
      • 2. User Profile
      • 3. PSP Integration
      • 4. Invoicing Software Integration
      • 5. Create Pools
      • 6. Invite Staff
      • 7. Customize Columns
  • e-SIM Store
    • Activating the eSIM Store
Powered by GitBook
On this page
  1. Onboarding Guide
  2. Mandatory settings

3. Upload your SIMs

Previous2. Create CompanyNext4. Create Plans

Last updated 1 month ago

Complete the following steps:

  1. Go to the “SIMs” button on your left list of the Side navigation menu

  2. Press the “plus” button on your right

  3. A wizard will appear

  4. Choose the necessary from the list:

4.1 Upload new SIM(s) - (SIMs that have no plan yet)

  1. Choose the operator and company this SIM(s) belongs to

  2. choose if you want to add SIM ICCID manually through a comma or upload via file.

⚠️ IMPORTANT

Before adding/uploading SIMs, please check with your operator if they are active. Sometimes you need to activate SIM(s) with the operator first.

“Activation ready” status means that the SIM is active but has never generated any traffic.

More detailed information about SIM types you may find here: https://faq.droam.com/menu/publish-your-docs